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Jetlink’s Genius Plus RAG System Now on Microsoft Azure Marketplace

Updated: Dec 11



We are thrilled to announce that Jetlink’s advanced OpenAI-powered conversational AI solutions, including our groundbreaking Genius Plus RAG system, are now available on Microsoft Azure Marketplace! This step forward in our partnership with Microsoft marks a new era in AI-driven engagement, redefining how businesses communicate with their customers.


Leveraging Our Legacy with OpenAI and Microsoft

As a private beta partner of OpenAI in 2022, Jetlink has had the unique opportunity to shape and refine our AI solutions in collaboration with OpenAI's revolutionary large language models (LLMs). This early access has allowed us to continually enhance our offerings, culminating in the development of Genius Plus—a dual-phase, multi-modal Retrieval-Augmented Generation (RAG) system that sets a new benchmark in customer engagement.


Introducing Genius Plus: Dual-Phase RAG and Hallucination Detection


With Genius Plus, Jetlink’s dual-phase RAG system goes far beyond simple Q&A functionality. It’s designed to deeply understand each customer, offering responses tailored to specific needs and questions. Here’s how:


  1. Dual-Phase Response Generation: Genius Plus uses a two-step approach to provide highly accurate and contextually relevant responses. In the first phase, it interprets customer queries with contextual awareness, structuring them into searchable formats for RAG integration. The second phase leverages this retrieved data to generate the most accurate response, personalizing each interaction to ensure customers receive precisely what they need.


  2. Hallucination Detection System: AI-generated responses are verified for accuracy to ensure no irrelevant or misleading information enters the conversation. Our hallucination detection technology is pivotal in maintaining the reliability of our responses, reducing the risk of misinformation, and preserving user trust.


  3. Multi-Modal Integration and Complex Query Handling: Beyond text responses, Genius Plus manages structured data, PDF documents, and other rich content formats, allowing businesses to provide a more comprehensive information experience.


What Makes Jetlink’s Multi-Modal RAG System Unique?


Genius Plus is just one part of our broader multi-modal RAG system. Here are the core technologies that differentiate us:


  • Dynamic Contextual Understanding: Our system understands nuanced user queries and adapts responses in real-time, enhancing relevance.


  • Hallucination Detection for Verifiable Accuracy: By constantly validating AI-generated responses, our technology keeps interactions accurate and aligned with factual data.


  • Cross-Media Capabilities: Handles complex inputs, from structured datasets to PDF files, ensuring that even the most intricate queries receive accurate answers.


Experience Jetlink’s Genius Plus on Azure Marketplace


By partnering with Microsoft Azure Marketplace, we bring Jetlink’s enterprise-grade AI capabilities to organizations worldwide. Access to our dual-phase RAG system, complete with hallucination detection and multi-modal response capabilities, empowers businesses to elevate customer interactions and drive measurable improvements in engagement.


Explore Jetlink’s Genius Plus and our comprehensive conversational AI solutions on Microsoft Azure Marketplace. Let Jetlink’s platform transform your customer engagement strategy, setting new standards for intelligence and personalization in every interaction.


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